Shipping and Returns

Shipping

Shipping is $5 flat rate for all domestic shipping within the United States.

 

Returns/Exchanges

While we hope that you will LOVE all of the items you receive, we will gladly accept any returns mailed back to us within 7 days of customer receipt of the item. Returns will be processed for store credit only. Store credit will be issued within 10 days of receipt of items by Olive Mae.

If you need to exchange your item for the same item in a different size, we will gladly exchange it, subject to available inventory at the time the product is received at Olive Mae. Exchanges must be mailed back to us within 7 days of customer receipt of the item. Exchanges will be processed within 10 days of receipt of items by Olive Mae. If the requested size is not available when the item is received by Olive Mae, a store credit for the original purchase price of the item will be issued. 

All returns must include the Return/Exchange form and return shipping to and from Olive Mae is at customers expense. 

Loved Boxes, Grab Bags, Mystery items and items purchased on sale or price adjusted are not eligible for return/exchange

We're very sorry but Swimwear, Loungewear and Undergarments are not eligible for return/exchange

Defective Merchandise

Olive Mae has carefully selected our manufacturers based on routine quality checks and strive to only provide our customers with high quality, custom designed apparel. From time to time, due to all products being manufactured by hand, an item you receive may contain a defect. We do our best to quality check products prior to them leaving our shop, but sometime human error gets the best of us all. If you receive a defective item from Olive Mae, please contact us within 7 days and we will provide you with resolution options. 

Price Adjustments

Olive Mae may put items on sale from time to time. A price adjustment is available for any orders placed within 24 hours of an item going on sale. Please email customer service for this within 48 hours of your order being placed and we will make a manual price adjustment on your order.

Items purchased on sale or price adjusted are not eligible for return/exchange


CLICK HERE FOR RETURN FORM

Ship Returns to:

Olive Mae Clothing

1110 Summit Ave.

Suite 1

Plano, Texas 75074

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